RETURNS or EXCHANGES

Request(s) for return or exchange and report(s) of missing or damaged part(s) must be received within 7 days of your receipt of merchandise(s).

Rc Super Sales reserves the rights to entertain requests received thereafter. Most returns are subjected to a 20% restocking fee. There is no return once the merchandise box is opened; as in out of the package or the box it came in unless it was found to be defective. If item is found to be defective or we sent the incorrect item then no restocking fee will be charged.

Clearance items cannot be returned. Exchange is possible only if the merchandise is found to be genuinely defective at the point of receipt. All merchandise returned must be in as-new conditions with the packing slips, warranty cards, manuals, accessories and all other items intact in original packaging. Returned merchandise must be received from our customer before we further process and ship out any replacement.

All merchandise should be returned to us by shipping carriers which provide a tracking number as proof of shipment. (In case your item does not reach us, you might need to check with your local shipping carrier.) Rc Super Sales is not responsible for lost returned merchandise in the course of shipping.

Shipping and handling charges are non-refundable. For returned merchandise that is found to be genuinely defective, we will ship out a replacement for free and will not charge additional shipping and handling fees.

Refunds will be given at the discretion of the company's management. Rc Super Sales reserves the right to return merchandise to its customer and not refund money, if we in our opinion deem that the merchandise has been crashed, abused, misused or modified in any form, or has been damaged by water, dust, or other contaminants.